The second-hand marketplace Shoppers Voice Anger About Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Modifications
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
